FAQs | crumb & kettle

frequently asked questions

WHEN SHOULD I ORDER MY CUSTOM CAKE? For custom wedding cakes, it is never too early to request a consultation. While 4-6 months is standard, we take on a limited number of custom cakes per month, and busy season books up quickly (September-November, March-May). We also offer slightly customizable celebration & wedding cakes in our online store , and these typically only require 5 days notice unless we're particularly busy that week.

DO YOU DELIVER? For custom wedding/event cakes $1500+, yes. All other cakes (1-3 tiers) can be picked up from our Oak Cliff storefront and can be ordered here.

TELL ME MORE ABOUT THE ONLINE WEDDING CAKE OPTIONS: We created our Blank Slate Wedding Collection for couples seeking some of our most popular designs- semi naked, classic, and modern finishes. We offer many configurations and tasteful customizations to suit your wedding, and if you need more servings feel free to add on a sheet cake. This is a low-fuss way to order a beautiful cake or cake table for your big day. We're here to answer any questions you may have regarding the process- just shoot us an email!

WHERE ARE YOU LOCATED? We're inside of Tyler Station in Oak Cliff (Suite 230)- a large converted century old factory just South of Downtown Dallas. You can find us next to Oak Cliff Brewing Co.

WHAT SHOULD I EXPECT THE CAKE TO TASTE LIKE? Our cakes are more European in style- not what you'd typically find in the South. With butter being a staple around here, you'll find that the cakes take on all-natural flavors from fruits and chocolates very well. They're moist, a bit dense, less sweet than the American stuff, and paired with meringue-based buttercreams & house-made fillings. Swing by on a Saturday to grab a slice (or two!) and a latte if you'd like to try before investing in a cake.

WHAT IS YOUR BOOKING POLICY? For custom weddings & large events: a 50% non-refundable deposit due upon booking. The remaining amount is due at least 21 days prior to the event. You are allowed up to 2 changes from the date of booking until 21 days before the event. These may, however, result in a price increase. All online store cake orders must be paid for upon booking thru the website.

DO YOU OFFER SMALLER CUSTOM CAKES? We do not- and we don't offer character/novelty cakes. You can find our smaller cakes that we do offer in our online store. We do offer some customizations of these designs to suit your needs!

WHAT INFLUENCES THE FINAL COST OF YOUR CAKES? We use only premium ingredients- from organic fruits to high quality butter and everything in between. In addition to ingredient costs, the final price of the cake is determined by a combination of the amount of time spent creating the cake, the level of detail incorporated, and the shape/size of the cake. Cakes are priced by the serving, and customs start around $9/serving.